FREQUENTLY ASKED QUESTIONS

1. How can I place an order?

Choose your product, select your preferred size, add it to your cart, and proceed to checkout.

Once your order is successfully placed, you'll receive an order confirmation.

2. What payment methods do you accept?

We accept the payment methods available at checkout, which may include UPI, debit cards, credit cards, net banking, wallets, and Cash on Delivery where available.

3. Do you offer Cash on Delivery?

Cash on Delivery is available on eligible orders and locations. Availability may vary depending on the delivery address and order value.

4. How do I choose my size?

Please refer to our Size Guide before placing your order.

If you're between two sizes, we recommend comparing the measurements with a T-shirt you already own for the best fit.

5. What type of fit do MORO T-shirts have?

Our products are designed around a modern streetwear aesthetic, with oversized and relaxed fits featured across selected collections.

Please check the individual product description for the exact fit of each product.

6. How long does delivery take?

Delivery times depend on your location and the shipping service used.

Estimated delivery information will be provided during checkout or through your order confirmation.

7. How can I track my order?

Once your order is shipped, you'll receive tracking information through the contact details provided during checkout.

8. Can I cancel my order?

Order cancellation may be possible before the order enters processing or fulfillment.

Please contact us as soon as possible with your order number.

9. Can I return or exchange a product?

Returns and exchanges are subject to our Return & Refund Policy.

Please review the policy before placing your order.

10. What if I receive a damaged or incorrect product?

We're sorry if something went wrong.

Please contact us as soon as possible after delivery with your order number and clear photographs/videos of the product and packaging.

We'll review the issue and assist you according to our policy.

11. Do you ship across India?

We ship to eligible serviceable locations across India.

Serviceability may vary depending on the delivery address.

12. Are MORO products available internationally?

International shipping availability depends on the destination and our current shipping coverage.

Please contact us if you'd like to know whether we can deliver to your location.

13. How can I contact MORO?

You can contact us through:

Email: [moroclothing1@gmail.com]

Instagram: [_moro.in]

We're happy to help.